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Legal

Privacy Policy

Last Updated: June 2026
EnerTec FZC — Sharjah, UAE
Contents
01Introduction 02Information We Collect 03How We Use It 04Information Sharing 05Data Security 06Cookies 07Third-Party Links 08Your Rights 09Data Retention 10Policy Changes 11Contact Us

Questions about this policy?

info@enertecsc.com +971 50 964 0206
01

OverviewIntroduction

EnerTec FZC ("EnerTec," "we," "us," or "our"), a company registered in Sharjah Airport International Free Zone (SAIF Zone), Sharjah, United Arab Emirates, is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at enertecsc.com or engage with our services. Please read this policy carefully. By using our website or services, you consent to the practices described herein.

Scope: This policy applies to all information collected through our website, email communications, consultancy engagements, and any related services offered by EnerTec FZC.

02

Data CollectionInformation We Collect

We may collect the following categories of personal and non-personal information:

Contact Information: Name, email address, phone number, company name, and job title provided when you contact us or complete a form.
Inquiry Details: Information you provide in service inquiries, quote requests, or consultancy engagement forms.
Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
Communications: Records of correspondence when you contact us by email or phone, including any attachments.
Business Information: Company registration details, project requirements, and technical specifications shared during consultancy engagements.

We do not collect sensitive personal data (such as health, financial account, or government ID information) unless explicitly required for a specific service engagement and with your prior consent.

03

PurposeHow We Use Your Information

EnerTec uses the information we collect for the following legitimate business purposes:

To respond to your inquiries, quote requests, and service engagement applications.
To deliver consultancy, training, engineering, and supply chain services you have requested.
To communicate service updates, industry insights, and relevant company news (where you have opted in).
To improve our website functionality, content, and user experience through analytics.
To comply with applicable UAE laws, regulations, and legal obligations.
To detect, prevent, and address technical issues, fraud, or security breaches.

We will not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

04

DisclosureInformation Sharing

EnerTec does not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist in operating our website, conducting business, or servicing you, under strict confidentiality agreements.
Business Partners: Where your project requires collaboration with partner suppliers or sub-consultants, with your prior knowledge.
Legal Compliance: When required by UAE federal law, court order, or governmental authority.
Business Transfer: In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset, subject to equivalent privacy protections.

All third parties with whom we share data are contractually required to handle it with at least the same level of protection as described in this policy.

05

ProtectionData Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure HTTPS encryption for all data transmitted through our website.
Access controls ensuring only authorized personnel handle personal data.
Regular review of our data collection, storage, and processing practices.
Physical security measures at our offices in Sharjah, UAE.

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach that materially affects your rights.

06

TrackingCookies & Analytics

Our website uses cookies — small text files placed on your device — to enhance your browsing experience and collect analytics data. We use the following types:

Essential Cookies: Required for the website to function properly (e.g., session management). These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). Collected data is anonymized and aggregated.
Preference Cookies: Remember your settings and preferences for a better experience on future visits.

You may control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website. We do not use cookies to serve targeted advertising.

07

ExternalThird-Party Links

Our website may contain links to third-party websites, partner organizations, or external resources. These sites are not operated by EnerTec and are governed by their own privacy policies.

We encourage you to review the privacy policies of any third-party sites you visit. EnerTec has no control over, and assumes no responsibility for, the content, privacy practices, or security of any external websites.

08

Your ControlYour Rights

Subject to applicable UAE law, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete personal data.
Deletion: Request deletion of your personal data, where we are not legally required to retain it.
Opt-Out: Unsubscribe from marketing communications at any time via the link in any email or by contacting us directly.
Objection: Object to specific processing activities, including direct marketing.

To exercise any of these rights, please contact us at info@enertecsc.com. We will respond within 30 days of receiving your verified request.

09

Storage DurationData Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Contact inquiries and correspondence: up to 3 years from last interaction.
Consultancy and project records: up to 7 years in accordance with UAE commercial law requirements.
Analytics and website usage data: up to 26 months in anonymized form.

When data is no longer required, we securely delete or anonymize it in accordance with our data disposal procedures.

10

UpdatesChanges to This Policy

EnerTec reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11

Get in TouchContact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:

EnerTec FZC — Data Enquiries

Sharjah Airport Road (E88), University City, Sharjah 66636, UAE
info@enertecsc.com
+971 50 964 0206
EnerTec

Specialized in Supply Chain, Engineering & Renewable Energy Solutions

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